Warranties

Hoggan Scientific, LLC. offers a 1 year product warranty on all wellness products. Please refer to the product user manual for warranty details.

Product Return Policy

Hoggan Scientific, LLC., has a 15-day, credit only return policy.

• New equipment may only be returned for credit within 15 days of receiving equipment.
• No returns will be accepted on software.
• No monetary refunds will be issued.
• Hoggan Scientific charges a 25% restocking fee for items returned for credit within 15 days, subject to items are returned in new condition and original packaging.
• A Return Merchandise Authorization (RMA) number must be obtained from Hoggan Scientific customer service department prior to returning any product.  To request RMA number, please complete the Online Return Request form on this page and submit.  An RMA number will then be issued for the equipment.
• The RMA number must be included with the return shipment.
• Return freight expense is the responsibility of the customer.
• Upon receipt of the authorized return, once the equipment has been inspected, and has been found to be unused, and in new condition, the company will issue a credit for the original invoice on the equipment, less shipping and handling expenses, and restocking fee.

Hoggan Scientific reserves the right to refuse or to return-collect any equipment sent back without prior authorization from our customer service department.